CAN I MAKE CHANGES TO MY ORDER?
YES, IF YOU DECIDE TO CHANGE YOUR ORDER AFTER CHECKOUT, PLEASE EMAIL ORDERS@CHICK.NYC WITH ANY CHANGES.

HOW DO I CANCEL MY MEMBERSHIP?
TO CANCEL YOUR MEMBERSHIP, SEND US AN EMAIL TO MEMBERS@CHICK.NYC AND WE WILL HELP CLOSE YOUR ACCOUNT.

WHEN WILL I GET MY REFUND?
ALL REFUNDS ARE PROCESSED IMMEDIATELY AND YOU WILL SEE IN YOUR ACCOUNT WITHIN 3-5 BUSINESS DAYS.

CAN I RETURN AND/OR EXCHANGE AN ITEM?

YES, YOU CAN! MEMBERS ARE ALLOWED 1 BOX EXCHANGE PER (3 BOX) ORDER. ALL BOX RETURNS AND EXCHANGES CAN BE SENT TO:

CHICK
1460 BROADWAY, SUITE 7036
NEW YORK, NY 10036

ALL INDIVIDUAL ITEMS PURCHASED FROM OUR ONLINE STORE, ARE CUT TO THE SIZE ORDERED AND THOSE CANNOT BE RETURNED ONCE PURCHASED.

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Postage and Returns